A Data Driven Approach to Connecting with Customers
In-person, on the phone, through social media, via chatbot ... there are seemingly infinite ways you connect with your customers....
Mobile-Friendly Business Optimization -- Start to Finish
You used to call me on my cellphone (in Drake's melodic voice) ... and that was it, but now your...
Why Shifting to Digital Customer Communication Styles Will Help You Win in 2022
Think back to the first time a customer reached out over social media to ask an important customer service question....
How to Craft the Perfect Small Business Elevator Pitch for 2022
An elevator pitch is a tool many small businesses forget to tuck into their back pocket. Can you imagine sharing...
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