National Black Business Month: What, When, & How to Support

August marks the start of National Black Business Month. This month, we recognize Black business owners and support their contributions...

Complainers: 5 Personality Types (& How to Deal with Them)

Customer complaints are an unavoidable part of business. Whether the blame lies with you or on circumstances beyond your control,...

How to Write an Invoice for Your Small Business (Templates & Steps)

Congratulations! You’ve wrapped up your first deal, but now, to get paid -- you have to write an invoice for...

What is Customer Lifetime Value (& How Do You Calculate It)

What are your customers worth? A lot of us would say, “they’re priceless.” And while that may be true, it...

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