Is That Phone Call Really from Google?
Many small businesses across the country report continuing to receive calls from telemarketers claiming to be Google. Although this scam...
Warner Bros. Settles with FTC on Paid Reviews Complaint
The Federal Trade Commission has settled a new case in its long-running crackdown on online reviewers who aren't up front...
Helping Employees Take Ownership of Customer Service
What does it mean to take ownership of customer service? According to Teri Yanovitch, a former trainer for Disney and...
Dental Practice Marketing Online: Get Your Checkup
Read these 10 guides for actionable tips on winning and keeping dental patients. We cover search engine ad buys, Facebook...
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