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Warner Bros. Settles with FTC on Paid Reviews Complaint
The Federal Trade Commission has settled a new case in its long-running crackdown on online reviewers who aren't up front...
Helping Employees Take Ownership of Customer Service
What does it mean to take ownership of customer service? According to Teri Yanovitch, a former trainer for Disney and...
Dental Practice Marketing Online: Get Your Checkup
Read these 10 guides for actionable tips on winning and keeping dental patients. We cover search engine ad buys, Facebook...
Stitch Fix: Humans + Artificial Intelligence = Customer Service
In 2015, Business Insider declared that Stitch Fix is changing the way that women shop for clothes, but it seems...
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