New Study Reveals Insight Into What Customers Expect Today

With the advent of digital technologies and the instant gratification they offer, customer expectations these days are higher than ever...

Pew Research Investigates Current Social Media and Mobile Messaging Trends

The non-partisan Pew Research Center recently released its “Mobile Messaging and Social Media 2015” survey, an analysis and comparison of...

How Well Do Top Brands Know Their Social Audience? [Infographic]

Social media is a great tool for engaging customers and turning them into fans of your business. Most businesses tend...

Survey: Consumers Trust Online Assessments of Local Businesses

If you have ever wondered if online reviews have an impact on consumers, it turns out they really do. According...

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